A leading real estate company was in the middle of a multi-year, £50m digital transformation programme when the Board started asking some big questions.
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The Problem
A leading real estate company was in the middle of a multi-year, £50m digital transformation programme when the Board started asking some big questions. Were they focusing on the right priorities? Was the programme delivering value for money? And most importantly, would it actually bring the business benefits they needed?
With a programme of this scale, clarity was crucial. But with so many moving parts – internal teams, suppliers, IT capabilities, and digital maturity levels – it was hard to see the bigger picture. That’s when they turned to Delafeld Partners for an independent review to help them cut through the complexity and make the right call.
The Solution
The client needed to move fast, so Delafeld Partners deployed a senior Chief Technology & Digital Officer (CTDO) to conduct a rapid, 10-day review of the programme. This gave the Board the real insight into where the programme stood, what was working, and what needed to change.
In just two weeks, Delafeld Partners:
- Interviewed key stakeholders across the business and programme teams, along with critical suppliers.
- Reviewed over 500 pages of strategy and programme documentation.
- Analysed everything from scope, governance, and supplier costs to business readiness and organisational digital maturity.
- Assessed the internal IT team’s capability to deliver and manage the programme effectively.
We didn’t just look at numbers and processes; we got under the skin of the business to understand its culture, pace, and appetite for change. The result was a comprehensive report presented back to the Board, giving them the insight they needed to take the next step with confidence.
The Transformation
Our CTDO quickly grasped the nuances of the business and identified key areas for consideration. The findings didn’t just validate what the Board suspected – they uncovered fresh insights that helped them rethink their approach.
Our report provided clear, actionable recommendations on:
- Programme structure and governance improvements
- How well the programme aligned with the company’s strategic goals
- The cultural factors influencing the pace of change (and whether this was a deliberate choice)
- Business readiness, change management, and technical quality assurance
- Software licensing, supplier costs, and budget assumptions
- Key risks and mitigation strategies to safeguard the transformation’s success
The Board was impressed – not just by the depth of our analysis but by how quickly we understood their business. With our insights, they were able to make informed decisions about the future of the programme, ensuring their digital transformation was on the right track.
By bringing in Delafeld Partners, the company gained clarity, confidence, and a practical way forward – without wasting any more time or resources on uncertainty.
